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My Life and Work
by Henry Ford
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With the Armistice, we at once dropped the war and went back to peace.

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An able man is a man who can do things, and his ability to do things is dependent on what he has in him. What he has in him depends on what he started with and what he has done to increase and discipline it.

An educated man is not one whose memory is trained to carry a few dates in history—he is one who can accomplish things. A man who cannot think is not an educated man however many college degrees he may have acquired. Thinking is the hardest work any one can do—which is probably the reason why we have so few thinkers. There are two extremes to be avoided: one is the attitude of contempt toward education, the other is the tragic snobbery of assuming that marching through an educational system is a sure cure for ignorance and mediocrity. You cannot learn in any school what the world is going to do next year, but you can learn some of the things which the world has tried to do in former years, and where it failed and where it succeeded. If education consisted in warning the young student away from some of the false theories on which men have tried to build, so that he may be saved the loss of the time in finding out by bitter experience, its good would be unquestioned. An education which consists of signposts indicating the failure and the fallacies of the past doubtless would be very useful. It is not education just to possess the theories of a lot of professors. Speculation is very interesting, and sometimes profitable, but it is not education. To be learned in science to-day is merely to be aware of a hundred theories that have not been proved. And not to know what those theories are is to be "uneducated," "ignorant," and so forth. If knowledge of guesses is learning, then one may become learned by the simple expedient of making his own guesses. And by the same token he can dub the rest of the world "ignorant" because it does not know what his guesses are. But the best that education can do for a man is to put him in possession of his powers, give him control of the tools with which destiny has endowed him, and teach him how to think. The college renders its best service as an intellectual gymnasium, in which mental muscle is developed and the student strengthened to do what he can. To say, however, that mental gymnastics can be had only in college is not true, as every educator knows. A man's real education begins after he has left school. True education is gained through the discipline of life.

There are many kinds of knowledge, and it depends on what crowd you happen to be in, or how the fashions of the day happen to run, which kind of knowledge, is most respected at the moment. There are fashions in knowledge, just as there are in everything else. When some of us were lads, knowledge used to be limited to the Bible. There were certain men in the neighbourhood who knew the Book thoroughly, and they were looked up to and respected. Biblical knowledge was highly valued then. But nowadays it is doubtful whether deep acquaintance with the Bible would be sufficient to win a man a name for learning.

Knowledge, to my mind, is something that in the past somebody knew and left in a form which enables all who will to obtain it. If a man is born with normal human faculties, if he is equipped with enough ability to use the tools which we call "letters" in reading or writing, there is no knowledge within the possession of the race that he cannot have—if he wants it! The only reason why every man does not know everything that the human mind has ever learned is that no one has ever yet found it worth while to know that much. Men satisfy their minds more by finding out things for themselves than by heaping together the things which somebody else has found out. You can go out and gather knowledge all your life, and with all your gathering you will not catch up even with your own times. You may fill your head with all the "facts" of all the ages, and your head may be just an overloaded fact-box when you get through. The point is this: Great piles of knowledge in the head are not the same as mental activity. A man may be very learned and very useless. And then again, a man may be unlearned and very useful.

The object of education is not to fill a man's mind with facts; it is to teach him how to use his mind in thinking. And it often happens that a man can think better if he is not hampered by the knowledge of the past.

It is a very human tendency to think that what mankind does not yet know no one can learn. And yet it must be perfectly clear to everyone that the past learning of mankind cannot be allowed to hinder our future learning. Mankind has not gone so very far when you measure its progress against the knowledge that is yet to be gained—the secrets that are yet to be learned.

One good way to hinder progress is to fill a man's head with all the learning of the past; it makes him feel that because his head is full, there is nothing more to learn. Merely gathering knowledge may become the most useless work a man can do. What can you do to help and heal the world? That is the educational test. If a man can hold up his own end, he counts for one. If he can help ten or a hundred or a thousand other men hold up their ends, he counts for more. He may be quite rusty on many things that inhabit the realm of print, but he is a learned man just the same. When a man is master of his own sphere, whatever it may be, he has won his degree—he has entered the realm of wisdom.

* * * * *

The work which we describe as Studies in the Jewish Question, and which is variously described by antagonists as "the Jewish campaign," "the attack on the Jews," "the anti-Semitic pogrom," and so forth, needs no explanation to those who have followed it. Its motives and purposes must be judged by the work itself. It is offered as a contribution to a question which deeply affects the country, a question which is racial at its source, and which concerns influences and ideals rather than persons. Our statements must be judged by candid readers who are intelligent enough to lay our words alongside life as they are able to observe it. If our word and their observation agree, the case is made. It is perfectly silly to begin to damn us before it has been shown that our statements are baseless or reckless. The first item to be considered is the truth of what we have set forth. And that is precisely the item which our critics choose to evade.

Readers of our articles will see at once that we are not actuated by any kind of prejudice, except it may be a prejudice in favor of the principles which have made our civilization. There had been observed in this country certain streams of influence which were causing a marked deterioration in our literature, amusements, and social conduct; business was departing from its old-time substantial soundness; a general letting down of standards was felt everywhere. It was not the robust coarseness of the white man, the rude indelicacy, say, of Shakespeare's characters, but a nasty Orientalism which has insidiously affected every channel of expression—and to such an extent that it was time to challenge it. The fact that these influences are all traceable to one racial source is a fact to be reckoned with, not by us only, but by the intelligent people of the race in question. It is entirely creditable to them that steps have been taken by them to remove their protection from the more flagrant violators of American hospitality, but there is still room to discard outworn ideas of racial superiority maintained by economic or intellectually subversive warfare upon Christian society.

Our work does not pretend to say the last word on the Jew in America. It says only the word which describes his obvious present impress on the country. When that impress is changed, the report of it can be changed. For the present, then, the question is wholly in the Jews' hands. If they are as wise as they claim to be, they will labour to make Jews American, instead of labouring to make America Jewish. The genius of the United States of America is Christian in the broadest sense, and its destiny is to remain Christian. This carries no sectarian meaning with it, but relates to a basic principle which differs from other principles in that it provides for liberty with morality, and pledges society to a code of relations based on fundamental Christian conceptions of human rights and duties.

As for prejudice or hatred against persons, that is neither American nor Christian. Our opposition is only to ideas, false ideas, which are sapping the moral stamina of the people. These ideas proceed from easily identified sources, they are promulgated by easily discoverable methods; and they are controlled by mere exposure. We have simply used the method of exposure. When people learn to identify the source and nature of the influence swirling around them, it is sufficient. Let the American people once understand that it is not natural degeneracy, but calculated subversion that afflicts us, and they are safe. The explanation is the cure.

This work was taken up without personal motives. When it reached a stage where we believed the American people could grasp the key, we let it rest for the time. Our enemies say that we began it for revenge and that we laid it down in fear. Time will show that our critics are merely dealing in evasion because they dare not tackle the main question. Time will also show that we are better friends to the Jews' best interests than are those who praise them to their faces and criticize them behind their backs.



CHAPTER XVIII

DEMOCRACY AND INDUSTRY

Perhaps no word is more overworked nowadays than the word "democracy," and those who shout loudest about it, I think, as a rule, want it least. I am always suspicious of men who speak glibly of democracy. I wonder if they want to set up some kind of a despotism or if they want to have somebody do for them what they ought to do for themselves. I am for the kind of democracy that gives to each an equal chance according to his ability. I think if we give more attention to serving our fellows we shall have less concern with the empty forms of government and more concern with the things to be done. Thinking of service, we shall not bother about good feeling in industry or life; we shall not bother about masses and classes, or closed and open shops, and such matters as have nothing at all to do with the real business of living. We can get down to facts. We stand in need of facts.

It is a shock when the mind awakens to the fact that not all of humanity is human—that whole groups of people do not regard others with humane feelings. Great efforts have been made to have this appear as the attitude of a class, but it is really the attitude of all "classes," in so far as they are swayed by the false notion of "classes." Before, when it was the constant effort of propaganda to make the people believe that it was only the "rich" who were without humane feelings, the opinion became general that among the "poor" the humane virtues flourished.

But the "rich" and the "poor" are both very small minorities, and you cannot classify society under such heads. There are not enough "rich" and there are not enough "poor" to serve the purpose of such classification. Rich men have become poor without changing their natures, and poor men have become rich, and the problem has not been affected by it.

Between the rich and the poor is the great mass of the people who are neither rich nor poor. A society made up exclusively of millionaires would not be different from our present society; some of the millionaires would have to raise wheat and bake bread and make machinery and run trains—else they would all starve to death. Someone must do the work. Really we have no fixed classes. We have men who will work and men who will not. Most of the "classes" that one reads about are purely fictional. Take certain capitalist papers. You will be amazed by some of the statements about the labouring class. We who have been and still are a part of the labouring class know that the statements are untrue. Take certain of the labour papers. You are equally amazed by some of the statements they make about "capitalists." And yet on both sides there is a grain of truth. The man who is a capitalist and nothing else, who gambles with the fruits of other men's labours, deserves all that is said against him. He is in precisely the same class as the cheap gambler who cheats workingmen out of their wages. The statements we read about the labouring class in the capitalistic press are seldom written by managers of great industries, but by a class of writers who are writing what they think will please their employers. They write what they imagine will please. Examine the labour press and you will find another class of writers who similarly seek to tickle the prejudices which they conceive the labouring man to have. Both kinds of writers are mere propagandists. And propaganda that does not spread facts is self-destructive. And it should be. You cannot preach patriotism to men for the purpose of getting them to stand still while you rob them—and get away with that kind of preaching very long. You cannot preach the duty of working hard and producing plentifully, and make that a screen for an additional profit to yourself. And neither can the worker conceal the lack of a day's work by a phrase.

Undoubtedly the employing class possesses facts which the employed ought to have in order to construct sound opinions and pass fair judgments. Undoubtedly the employed possess facts which are equally important to the employer. It is extremely doubtful, however, if either side has all the facts. And this is where propaganda, even if it were possible for it to be entirely successful, is defective. It is not desirable that one set of ideas be "put over" on a class holding another set of ideas. What we really need is to get all the ideas together and construct from them.

Take, for instance, this whole matter of union labour and the right to strike.

The only strong group of union men in the country is the group that draws salaries from the unions. Some of them are very rich. Some of them are interested in influencing the affairs of our large institutions of finance. Others are so extreme in their so-called socialism that they border on Bolshevism and anarchism—their union salaries liberating them from the necessity of work so that they can devote their energies to subversive propaganda. All of them enjoy a certain prestige and power which, in the natural course of competition, they could not otherwise have won.

If the official personnel of the labour unions were as strong, as honest, as decent, and as plainly wise as the bulk of the men who make up the membership, the whole movement would have taken on a different complexion these last few years. But this official personnel, in the main—there are notable exceptions—has not devoted itself to an alliance with the naturally strong qualities of the workingman; it has rather devoted itself to playing upon his weaknesses, principally upon the weaknesses of that newly arrived portion of the population which does not yet know what Americanism is, and which never will know if left to the tutelage of their local union leaders.

The workingmen, except those few who have been inoculated with the fallacious doctrine of "the class war" and who have accepted the philosophy that progress consists in fomenting discord in industry ("When you get your $12 a day, don't stop at that. Agitate for $14. When you get your eight hours a day, don't be a fool and grow contented; agitate for six hours. Start something! Always start something!"), have the plain sense which enables them to recognize that with principles accepted and observed, conditions change. The union leaders have never seen that. They wish conditions to remain as they are, conditions of injustice, provocation, strikes, bad feeling, and crippled national life. Else where would be the need for union officers? Every strike is a new argument for them; they point to it and say, "You see! You still need us."

The only true labour leader is the one who leads labour to work and to wages, and not the leader who leads labour to strikes, sabotage, and starvation. The union of labour which is coming to the fore in this country is the union of all whose interests are interdependent—whose interests are altogether dependent on the usefulness and efficiency of the service they render.

There is a change coming. When the union of "union leaders" disappears, with it will go the union of blind bosses—bosses who never did a decent thing for their employees until they were compelled. If the blind boss was a disease, the selfish union leader was the antidote. When the union leader became the disease, the blind boss became the antidote. Both are misfits, both are out of place in well-organized society. And they are both disappearing together.

It is the blind boss whose voice is heard to-day saying, "Now is the time to smash labour, we've got them on the run." That voice is going down to silence with the voice that preaches "class war." The producers—from the men at the drawing board to the men on the moulding floor—have gotten together in a real union, and they will handle their own affairs henceforth.

The exploitation of dissatisfaction is an established business to-day. Its object is not to settle anything, nor to get anything done, but to keep dissatisfaction in existence. And the instruments used to do this are a whole set of false theories and promises which can never be fulfilled as long as the earth remains what it is.

I am not opposed to labour organization. I am not opposed to any sort of organization that makes for progress. It is organizing to limit production—whether by employers or by workers—that matters.

The workingman himself must be on guard against some very dangerous notions—dangerous to himself and to the welfare of the country. It is sometimes said that the less a worker does, the more jobs he creates for other men. This fallacy assumes that idleness is creative. Idleness never created a job. It creates only burdens. The industrious man never runs his fellow worker out of a job; indeed, it is the industrious man who is the partner of the industrious manager—who creates more and more business and therefore more and more jobs. It is a great pity that the idea should ever have gone abroad among sensible men that by "soldiering" on the job they help someone else. A moment's thought will show the weakness of such an idea. The healthy business, the business that is always making more and more opportunities for men to earn an honourable and ample living, is the business in which every man does a day's work of which he is proud. And the country that stands most securely is the country in which men work honestly and do not play tricks with the means of production. We cannot play fast and loose with economic laws, because if we do they handle us in very hard ways.

The fact that a piece of work is now being done by nine men which used to be done by ten men does not mean that the tenth man is unemployed. He is merely not employed on that work, and the public is not carrying the burden of his support by paying more than it ought on that work—for after all, it is the public that pays!

An industrial concern which is wide enough awake to reorganize for efficiency, and honest enough with the public to charge it necessary costs and no more, is usually such an enterprising concern that it has plenty of jobs at which to employ the tenth man. It is bound to grow, and growth means jobs. A well-managed concern is always seeking to lower the labour cost to the public; and it is certain to employ more men than the concern which loafs along and makes the public pay the cost of its mismanagement.

The tenth man was an unnecessary cost. The ultimate consumer was paying him. But the fact that he was unnecessary on that particular job does not mean that he is unnecessary in the work of the world, or even in the work of his particular shop.

The public pays for all mismanagement. More than half the trouble with the world to-day is the "soldiering" and dilution and cheapness and inefficiency for which the people are paying their good money. Wherever two men are being paid for what one can do, the people are paying double what they ought. And it is a fact that only a little while ago in the United States, man for man, we were not producing what we did for several years previous to the war.

A day's work means more than merely being "on duty" at the shop for the required number of hours. It means giving an equivalent in service for the wage drawn. And when that equivalent is tampered with either way—when the man gives more than he receives, or receives more than he gives—it is not long before serious dislocation will be manifest. Extend that condition throughout the country, and you have a complete upset of business. All that industrial difficulty means is the destruction of basic equivalents in the shop. Management must share the blame with labour. Management has been lazy, too. Management has found it easier to hire an additional five hundred men than to so improve its methods that one hundred men of the old force could be released to other work. The public was paying, and business was booming, and management didn't care a pin. It was no different in the office from what it was in the shop. The law of equivalents was broken just as much by managers as by workmen. Practically nothing of importance is secured by mere demand. That is why strikes always fail—even though they may seem to succeed. A strike which brings higher wages or shorter hours and passes on the burden to the community is really unsuccessful. It only makes the industry less able to serve—and decreases the number of jobs that it can support. This is not to say that no strike is justified—it may draw attention to an evil. Men can strike with justice—that they will thereby get justice is another question. The strike for proper conditions and just rewards is justifiable. The pity is that men should be compelled to use the strike to get what is theirs by right. No American ought to be compelled to strike for his rights. He ought to receive them naturally, easily, as a matter of course. These justifiable strikes are usually the employer's fault. Some employers are not fit for their jobs. The employment of men—the direction of their energies, the arranging of their rewards in honest ratio to their production and to the prosperity of the business—is no small job. An employer may be unfit for his job, just as a man at the lathe may be unfit. Justifiable strikes are a sign that the boss needs another job—one that he can handle. The unfit employer causes more trouble than the unfit employee. You can change the latter to another more suitable job. But the former must usually be left to the law of compensation. The justified strike, then, is one that need never have been called if the employer had done his work.

There is a second kind of strike—the strike with a concealed design. In this kind of strike the workingmen are made the tools of some manipulator who seeks his own ends through them. To illustrate: Here is a great industry whose success is due to having met a public need with efficient and skillful production. It has a record for justice. Such an industry presents a great temptation to speculators. If they can only gain control of it they can reap rich benefit from all the honest effort that has been put into it. They can destroy its beneficiary wage and profit-sharing, squeeze every last dollar out of the public, the product, and the workingman, and reduce it to the plight of other business concerns which are run on low principles. The motive may be the personal greed of the speculators or they may want to change the policy of a business because its example is embarrassing to other employers who do not want to do what is right. The industry cannot be touched from within, because its men have no reason to strike. So another method is adopted. The business may keep many outside shops busy supplying it with material. If these outside shops can be tied up, then that great industry may be crippled.

So strikes are fomented in the outside industries. Every attempt is made to curtail the factory's source of supplies. If the workingmen in the outside shops knew what the game was, they would refuse to play it, but they don't know; they serve as the tools of designing capitalists without knowing it. There is one point, however, that ought to rouse the suspicions of workingmen engaged in this kind of strike. If the strike cannot get itself settled, no matter what either side offers to do, it is almost positive proof that there is a third party interested in having the strike continue. That hidden influence does not want a settlement on any terms. If such a strike is won by the strikers, is the lot of the workingman improved? After throwing the industry into the hands of outside speculators, are the workmen given any better treatment or wages?

There is a third kind of strike—the strike that is provoked by the money interests for the purpose of giving labour a bad name. The American workman has always had a reputation for sound judgment. He has not allowed himself to be led away by every shouter who promised to create the millennium out of thin air. He has had a mind of his own and has used it. He has always recognized the fundamental truth that the absence of reason was never made good by the presence of violence. In his way the American workingman has won a certain prestige with his own people and throughout the world. Public opinion has been inclined to regard with respect his opinions and desires. But there seems to be a determined effort to fasten the Bolshevik stain on American Labour by inciting it to such impossible attitudes and such wholly unheard-of actions as shall change public sentiment from respect to criticism. Merely avoiding strikes, however, does not promote industry. We may say to the workingman:

"You have a grievance, but the strike is no remedy—it only makes the situation worse whether you win or lose."

Then the workingman may admit this to be true and refrain from striking. Does that settle anything?

No! If the worker abandons strikes as an unworthy means of bringing about desirable conditions, it simply means that employers must get busy on their own initiative and correct defective conditions.

The experience of the Ford industries with the workingman has been entirely satisfactory, both in the United States and abroad. We have no antagonism to unions, but we participate in no arrangements with either employee or employer organizations. The wages paid are always higher than any reasonable union could think of demanding and the hours of work are always shorter. There is nothing that a union membership could do for our people. Some of them may belong to unions, probably the majority do not. We do not know and make no attempt to find out, for it is a matter of not the slightest concern to us. We respect the unions, sympathize with their good aims and denounce their bad ones. In turn I think that they give us respect, for there has never been any authoritative attempt to come between the men and the management in our plants. Of course radical agitators have tried to stir up trouble now and again, but the men have mostly regarded them simply as human oddities and their interest in them has been the same sort of interest that they would have in a four-legged man.

In England we did meet the trades union question squarely in our Manchester plant. The workmen of Manchester are mostly unionized, and the usual English union restrictions upon output prevail. We took over a body plant in which were a number of union carpenters. At once the union officers asked to see our executives and arrange terms. We deal only with our own employees and never with outside representatives, so our people refused to see the union officials. Thereupon they called the carpenters out on strike. The carpenters would not strike and were expelled from the union. Then the expelled men brought suit against the union for their share of the benefit fund. I do not know how the litigation turned out, but that was the end of interference by trades union officers with our operations in England.

We make no attempt to coddle the people who work with us. It is absolutely a give-and-take relation. During the period in which we largely increased wages we did have a considerable supervisory force. The home life of the men was investigated and an effort was made to find out what they did with their wages. Perhaps at the time it was necessary; it gave us valuable information. But it would not do at all as a permanent affair and it has been abandoned.

We do not believe in the "glad hand," or the professionalized "personal touch," or "human element." It is too late in the day for that sort of thing. Men want something more than a worthy sentiment. Social conditions are not made out of words. They are the net result of the daily relations between man and man. The best social spirit is evidenced by some act which costs the management something and which benefits all. That is the only way to prove good intentions and win respect. Propaganda, bulletins, lectures—they are nothing. It is the right act sincerely done that counts.

A great business is really too big to be human. It grows so large as to supplant the personality of the man. In a big business the employer, like the employee, is lost in the mass. Together they have created a great productive organization which sends out articles that the world buys and pays for in return money that provides a livelihood for everyone in the business. The business itself becomes the big thing.

There is something sacred about a big business which provides a living for hundreds and thousands of families. When one looks about at the babies coming into the world, at the boys and girls going to school, at the young workingmen who, on the strength of their jobs, are marrying and setting up for themselves, at the thousands of homes that are being paid for on installments out of the earnings of men—when one looks at a great productive organization that is enabling all these things to be done, then the continuance of that business becomes a holy trust. It becomes greater and more important than the individuals.

The employer is but a man like his employees and is subject to all the limitations of humanity. He is justified in holding his job only as he can fill it. If he can steer the business straight, if his men can trust him to run his end of the work properly and without endangering their security, then he is filling his place. Otherwise he is no more fit for his position than would be an infant. The employer, like everyone else, is to be judged solely by his ability. He may be but a name to the men—a name on a signboard. But there is the business—it is more than a name. It produces the living—and a living is a pretty tangible thing. The business is a reality. It does things. It is a going concern. The evidence of its fitness is that the pay envelopes keep coming.

You can hardly have too much harmony in business. But you can go too far in picking men because they harmonize. You can have so much harmony that there will not be enough of the thrust and counterthrust which is life—enough of the competition which means effort and progress. It is one thing for an organization to be working harmoniously toward one object, but it is another thing for an organization to work harmoniously with each individual unit of itself. Some organizations use up so much energy and time maintaining a feeling of harmony that they have no force left to work for the object for which the organization was created. The organization is secondary to the object. The only harmonious organization that is worth anything is an organization in which all the members are bent on the one main purpose—to get along toward the objective. A common purpose, honestly believed in, sincerely desired—that is the great harmonizing principle.

I pity the poor fellow who is so soft and flabby that he must always have "an atmosphere of good feeling" around him before he can do his work. There are such men. And in the end, unless they obtain enough mental and moral hardiness to lift them out of their soft reliance on "feeling," they are failures. Not only are they business failures; they are character failures also; it is as if their bones never attained a sufficient degree of hardness to enable them to stand on their own feet. There is altogether too much reliance on good feeling in our business organizations. People have too great a fondness for working with the people they like. In the end it spoils a good many valuable qualities.

Do not misunderstand me; when I use the term "good feeling" I mean that habit of making one's personal likes and dislikes the sole standard of judgment. Suppose you do not like a man. Is that anything against him? It may be something against you. What have your likes or dislikes to do with the facts? Every man of common sense knows that there are men whom he dislikes, who are really more capable than he is himself.

And taking all this out of the shop and into the broader fields, it is not necessary for the rich to love the poor or the poor to love the rich. It is not necessary for the employer to love the employee or for the employee to love the employer. What is necessary is that each should try to do justice to the other according to his deserts. That is real democracy and not the question of who ought to own the bricks and the mortar and the furnaces and the mills. And democracy has nothing to do with the question, "Who ought to be boss?"

That is very much like asking: "Who ought to be the tenor in the quartet?" Obviously, the man who can sing tenor. You could not have deposed Caruso. Suppose some theory of musical democracy had consigned Caruso to the musical proletariat. Would that have reared another tenor to take his place? Or would Caruso's gifts have still remained his own?



CHAPTER XIX

WHAT WE MAY EXPECT

We are—unless I do not read the signs aright—in the midst of a change. It is going on all about us, slowly and scarcely observed, but with a firm surety. We are gradually learning to relate cause and effect. A great deal of that which we call disturbance—a great deal of the upset in what have seemed to be established institutions—is really but the surface indication of something approaching a regeneration. The public point of view is changing, and we really need only a somewhat different point of view to make the very bad system of the past into a very good system of the future. We are displacing that peculiar virtue which used to be admired as hard-headedness, and which was really only wooden-headedness, with intelligence, and also we are getting rid of mushy sentimentalism. The first confused hardness with progress; the second confused softness with progress. We are getting a better view of the realities and are beginning to know that we have already in the world all things needful for the fullest kind of a life and that we shall use them better once we learn what they are and what they mean.

Whatever is wrong—and we all know that much is wrong—can be righted by a clear definition of the wrongness. We have been looking so much at one another, at what one has and another lacks, that we have made a personal affair out of something that is too big for personalities. To be sure, human nature enters largely into our economic problems. Selfishness exists, and doubtless it colours all the competitive activities of life. If selfishness were the characteristic of any one class it might be easily dealt with, but it is in human fibre everywhere. And greed exists. And envy exists. And jealousy exists.

But as the struggle for mere existence grows less—and it is less than it used to be, although the sense of uncertainty may have increased—we have an opportunity to release some of the finer motives. We think less of the frills of civilization as we grow used to them. Progress, as the world has thus far known it, is accompanied by a great increase in the things of life. There is more gear, more wrought material, in the average American backyard than in the whole domain of an African king. The average American boy has more paraphernalia around him than a whole Eskimo community. The utensils of kitchen, dining room, bedroom, and coal cellar make a list that would have staggered the most luxurious potentate of five hundred years ago. The increase in the impedimenta of life only marks a stage. We are like the Indian who comes into town with all his money and buys everything he sees. There is no adequate realization of the large proportion of the labour and material of industry that is used in furnishing the world with its trumpery and trinkets, which are made only to be sold, and are bought merely to be owned—that perform no service in the world and are at last mere rubbish as at first they were mere waste. Humanity is advancing out of its trinket-making stage, and industry is coming down to meet the world's needs, and thus we may expect further advancement toward that life which many now see, but which the present "good enough" stage hinders our attaining.

And we are growing out of this worship of material possessions. It is no longer a distinction to be rich. As a matter of fact, to be rich is no longer a common ambition. People do not care for money as money, as they once did. Certainly they do not stand in awe of it, nor of him who possesses it. What we accumulate by way of useless surplus does us no honour.

It takes only a moment's thought to see that as far as individual personal advantage is concerned, vast accumulations of money mean nothing. A human being is a human being and is nourished by the same amount and quality of food, is warmed by the same weight of clothing, whether he be rich or poor. And no one can inhabit more than one room at a time.

But if one has visions of service, if one has vast plans which no ordinary resources could possibly realize, if one has a life ambition to make the industrial desert bloom like the rose, and the work-a-day life suddenly blossom into fresh and enthusiastic human motives of higher character and efficiency, then one sees in large sums of money what the farmer sees in his seed corn—the beginning of new and richer harvests whose benefits can no more be selfishly confined than can the sun's rays.

There are two fools in this world. One is the millionaire who thinks that by hoarding money he can somehow accumulate real power, and the other is the penniless reformer who thinks that if only he can take the money from one class and give it to another, all the world's ills will be cured. They are both on the wrong track. They might as well try to corner all the checkers or all the dominoes of the world under the delusion that they are thereby cornering great quantities of skill. Some of the most successful money-makers of our times have never added one pennyworth to the wealth of men. Does a card player add to the wealth of the world?

If we all created wealth up to the limits, the easy limits, of our creative capacity, then it would simply be a case of there being enough for everybody, and everybody getting enough. Any real scarcity of the necessaries of life in the world—not a fictitious scarcity caused by the lack of clinking metallic disks in one's purse—is due only to lack of production. And lack of production is due only too often to lack of knowledge of how and what to produce.

* * * * *

This much we must believe as a starting point:

That the earth produces, or is capable of producing, enough to give decent sustenance to everyone—not of food alone, but of everything else we need. For everything is produced from the earth.

That it is possible for labour, production, distribution, and reward to be so organized as to make certain that those who contribute shall receive shares determined by an exact justice.

That regardless of the frailties of human nature, our economic system can be so adjusted that selfishness, although perhaps not abolished, can be robbed of power to work serious economic injustice.

* * * * *

The business of life is easy or hard according to the skill or the lack of skill displayed in production and distribution. It has been thought that business existed for profit. That is wrong. Business exists for service. It is a profession, and must have recognized professional ethics, to violate which declasses a man. Business needs more of the professional spirit. The professional spirit seeks professional integrity, from pride, not from compulsion. The professional spirit detects its own violations and penalizes them. Business will some day become clean. A machine that stops every little while is an imperfect machine, and its imperfection is within itself. A body that falls sick every little while is a diseased body, and its disease is within itself. So with business. Its faults, many of them purely the faults of the moral constitution of business, clog its progress and make it sick every little while. Some day the ethics of business will be universally recognized, and in that day business will be seen to be the oldest and most useful of all the professions.

* * * * *

All that the Ford industries have done—all that I have done—is to endeavour to evidence by works that service comes before profit and that the sort of business which makes the world better for its presence is a noble profession. Often it has come to me that what is regarded as the somewhat remarkable progression of our enterprises—I will not say "success," for that word is an epitaph, and we are just starting—is due to some accident; and that the methods which we have used, while well enough in their way, fit only the making of our particular products and would not do at all in any other line of business or indeed for any products or personalities other than our own.

It used to be taken for granted that our theories and our methods were fundamentally unsound. That is because they were not understood. Events have killed that kind of comment, but there remains a wholly sincere belief that what we have done could not be done by any other company—that we have been touched by a wand, that neither we nor any one else could make shoes, or hats, or sewing machines, or watches, or typewriters, or any other necessity after the manner in which we make automobiles and tractors. And that if only we ventured into other fields we should right quickly discover our errors. I do not agree with any of this. Nothing has come out of the air. The foregoing pages should prove that. We have nothing that others might not have. We have had no good fortune except that which always attends any one who puts his best into his work. There was nothing that could be called "favorable" about our beginning. We began with almost nothing. What we have, we earned, and we earned it by unremitting labour and faith in a principle. We took what was a luxury and turned it into a necessity and without trick or subterfuge. When we began to make our present motor car the country had few good roads, gasoline was scarce, and the idea was firmly implanted in the public mind that an automobile was at the best a rich man's toy. Our only advantage was lack of precedent.

We began to manufacture according to a creed—a creed which was at that time unknown in business. The new is always thought odd, and some of us are so constituted that we can never get over thinking that anything which is new must be odd and probably queer. The mechanical working out of our creed is constantly changing. We are continually finding new and better ways of putting it into practice, but we have not found it necessary to alter the principles, and I cannot imagine how it might ever be necessary to alter them, because I hold that they are absolutely universal and must lead to a better and wider life for all.

If I did not think so I would not keep working—for the money that I make is inconsequent. Money is useful only as it serves to forward by practical example the principle that business is justified only as it serves, that it must always give more to the community than it takes away, and that unless everybody benefits by the existence of a business then that business should not exist. I have proved this with automobiles and tractors. I intend to prove it with railways and public-service corporations—not for my personal satisfaction and not for the money that may be earned. (It is perfectly impossible, applying these principles, to avoid making a much larger profit than if profit were the main object.) I want to prove it so that all of us may have more, and that all of us may live better by increasing the service rendered by all businesses. Poverty cannot be abolished by formula; it can be abolished only by hard and intelligent work. We are, in effect, an experimental station to prove a principle. That we do make money is only further proof that we are right. For that is a species of argument that establishes itself without words.

In the first chapter was set forth the creed. Let me repeat it in the light of the work that has been done under it—for it is at the basis of all our work:

(1) An absence of fear of the future or of veneration for the past. One who fears the future, who fears failure, limits his activities. Failure is only the opportunity more intelligently to begin again. There is no disgrace in honest failure; there is disgrace in fearing to fail. What is past is useful only as it suggests ways and means for progress.

(2) A disregard of competition. Whoever does a thing best ought to be the one to do it. It is criminal to try to get business away from another man—criminal because one is then trying to lower for personal gain the condition of one's fellow-men, to rule by force instead of by intelligence.

(3) The putting of service before profit. Without a profit, business cannot extend. There is nothing inherently wrong about making a profit. Well-conducted business enterprises cannot fail to return a profit but profit must and inevitably will come as a reward for good service. It cannot be the basis—it must be the result of service.

(4) Manufacturing is not buying low and selling high. It is the process of buying materials fairly and, with the smallest possible addition of cost, transforming those materials into a consumable product and distributing it to the consumer. Gambling, speculating, and sharp dealing tend only to clog this progression.

* * * * *

We must have production, but it is the spirit behind it that counts most. That kind of production which is a service inevitably follows a real desire to be of service. The various wholly artificial rules set up for finance and industry and which pass as "laws" break down with such frequency as to prove that they are not even good guesses. The basis of all economic reasoning is the earth and its products. To make the yield of the earth, in all its forms, large enough and dependable enough to serve as the basis for real life—the life which is more than eating and sleeping—is the highest service. That is the real foundation for an economic system. We can make things—the problem of production has been solved brilliantly. We can make any number of different sort of things by the millions. The material mode of our life is splendidly provided for. There are enough processes and improvements now pigeonholed and awaiting application to bring the physical side of life to almost millennial completeness. But we are too wrapped up in the things we are doing—we are not enough concerned with the reasons why we do them. Our whole competitive system, our whole creative expression, all the play of our faculties seem to be centred around material production and its by-products of success and wealth.

There is, for instance, a feeling that personal or group benefit can be had at the expense of other persons or groups. There is nothing to be gained by crushing any one. If the farmer's bloc should crush the manufacturers would the farmers be better off? If the manufacturer's bloc should crush the farmers, would the manufacturers be better off? Could Capital gain by crushing Labour? Or Labour by crushing Capital? Or does a man in business gain by crushing a competitor? No, destructive competition benefits no one. The kind of competition which results in the defeat of the many and the overlordship of the ruthless few must go. Destructive competition lacks the qualities out of which progress comes. Progress comes from a generous form of rivalry. Bad competition is personal. It works for the aggrandizement of some individual or group. It is a sort of warfare. It is inspired by a desire to "get" someone. It is wholly selfish. That is to say, its motive is not pride in the product, nor a desire to excel in service, nor yet a wholesome ambition to approach to scientific methods of production. It is moved simply by the desire to crowd out others and monopolize the market for the sake of the money returns. That being accomplished, it always substitutes a product of inferior quality.

* * * * *

Freeing ourselves from the petty sort of destructive competition frees us from many set notions. We are too closely tied to old methods and single, one-way uses. We need more mobility. We have been using certain things just one way, we have been sending certain goods through only one channel—and when that use is slack, or that channel is stopped, business stops, too, and all the sorry consequences of "depression" set in. Take corn, for example. There are millions upon millions of bushels of corn stored in the United States with no visible outlet. A certain amount of corn is used as food for man and beast, but not all of it. In pre-Prohibition days a certain amount of corn went into the making of liquor, which was not a very good use for good corn. But through a long course of years corn followed those two channels, and when one of them stopped the stocks of corn began to pile up. It is the money fiction that usually retards the movement of stocks, but even if money were plentiful we could not possibly consume the stores of food which we sometimes possess.

If foodstuffs become too plentiful to be consumed as food, why not find other uses for them? Why use corn only for hogs and distilleries? Why sit down and bemoan the terrible disaster that has befallen the corn market? Is there no use for corn besides the making of pork or the making of whisky? Surely there must be. There should be so many uses for corn that only the important uses could ever be fully served; there ought always be enough channels open to permit corn to be used without waste.

Once upon a time the farmers burned corn as fuel—corn was plentiful and coal was scarce. That was a crude way to dispose of corn, but it contained the germ of an idea. There is fuel in corn; oil and fuel alcohol are obtainable from corn, and it is high time that someone was opening up this new use so that the stored-up corn crops may be moved. Why have only one string to our bow? Why not two? If one breaks, there is the other. If the hog business slackens, why should not the farmer turn his corn into tractor fuel?

We need more diversity all round. The four-track system everywhere would not be a bad idea. We have a single-track money system. It is a mighty fine system for those who own it. It is a perfect system for the interest-collecting, credit-controlling financiers who literally own the commodity called Money and who literally own the machinery by which money is made and used. Let them keep their system if they like it. But the people are finding out that it is a poor system for what we call "hard times" because it ties up the line and stops traffic. If there are special protections for the interests, there ought also to be special protections for the plain people. Diversity of outlet, of use, and of financial enablement, are the strongest defenses we can have against economic emergencies.

It is likewise with Labour. There surely ought to be flying squadrons of young men who would be available for emergency conditions in harvest field, mine, shop, or railroad. If the fires of a hundred industries threaten to go out for lack of coal, and one million men are menaced by unemployment, it would seem both good business and good humanity for a sufficient number of men to volunteer for the mines and the railroads. There is always something to be done in this world, and only ourselves to do it. The whole world may be idle, and in the factory sense there may be "nothing to do." There may be nothing to do in this place or that, but there is always something to do. It is this fact which should urge us to such an organization of ourselves that this "something to be done" may get done, and unemployment reduced to a minimum.

* * * * *

Every advance begins in a small way and with the individual. The mass can be no better than the sum of the individuals. Advancement begins within the man himself; when he advances from half-interest to strength of purpose; when he advances from hesitancy to decisive directness; when he advances from immaturity to maturity of judgment; when he advances from apprenticeship to mastery; when he advances from a mere dilettante at labour to a worker who finds a genuine joy in work; when he advances from an eye-server to one who can be entrusted to do his work without oversight and without prodding—why, then the world advances! The advance is not easy. We live in flabby times when men are being taught that everything ought to be easy. Work that amounts to anything will never be easy. And the higher you go in the scale of responsibility, the harder becomes the job. Ease has its place, of course. Every man who works ought to have sufficient leisure. The man who works hard should have his easy chair, his comfortable fireside, his pleasant surroundings. These are his by right. But no one deserves ease until after his work is done. It will never be possible to put upholstered ease into work. Some work is needlessly hard. It can be lightened by proper management. Every device ought to be employed to leave a man free to do a man's work. Flesh and blood should not be made to bear burdens that steel can bear. But even when the best is done, work still remains work, and any man who puts himself into his job will feel that it is work.

And there cannot be much picking and choosing. The appointed task may be less than was expected. A man's real work is not always what he would have chosen to do. A man's real work is what he is chosen to do. Just now there are more menial jobs than there will be in the future; and as long as there are menial jobs, someone will have to do them; but there is no reason why a man should be penalized because his job is menial. There is one thing that can be said about menial jobs that cannot be said about a great many so-called more responsible jobs, and that is, they are useful and they are respectable and they are honest.

The time has come when drudgery must be taken out of labour. It is not work that men object to, but the element of drudgery. We must drive out drudgery wherever we find it. We shall never be wholly civilized until we remove the treadmill from the daily job. Invention is doing this in some degree now. We have succeeded to a very great extent in relieving men of the heavier and more onerous jobs that used to sap their strength, but even when lightening the heavier labour we have not yet succeeded in removing monotony. That is another field that beckons us—the abolition of monotony, and in trying to accomplish that we shall doubtless discover other changes that will have to be made in our system.

* * * * *

The opportunity to work is now greater than ever it was. The opportunity to advance is greater. It is true that the young man who enters industry to-day enters a very different system from that in which the young man of twenty-five years ago began his career. The system has been tightened up; there is less play or friction in it; fewer matters are left to the haphazard will of the individual; the modern worker finds himself part of an organization which apparently leaves him little initiative. Yet, with all this, it is not true that "men are mere machines." It is not true that opportunity has been lost in organization. If the young man will liberate himself from these ideas and regard the system as it is, he will find that what he thought was a barrier is really an aid.

Factory organization is not a device to prevent the expansion of ability, but a device to reduce the waste and losses due to mediocrity. It is not a device to hinder the ambitious, clear-headed man from doing his best, but a device to prevent the don't-care sort of individual from doing his worst. That is to say, when laziness, carelessness, slothfulness, and lack-interest are allowed to have their own way, everybody suffers. The factory cannot prosper and therefore cannot pay living wages. When an organization makes it necessary for the don't-care class to do better than they naturally would, it is for their benefit—they are better physically, mentally, and financially. What wages should we be able to pay if we trusted a large don't-care class to their own methods and gait of production?

If the factory system which brought mediocrity up to a higher standard operated also to keep ability down to a lower standard—it would be a very bad system, a very bad system indeed. But a system, even a perfect one, must have able individuals to operate it. No system operates itself. And the modern system needs more brains for its operation than did the old. More brains are needed to-day than ever before, although perhaps they are not needed in the same place as they once were. It is just like power: formerly every machine was run by foot power; the power was right at the machine. But nowadays we have moved the power back—concentrated it in the power-house. Thus also we have made it unnecessary for the highest types of mental ability to be engaged in every operation in the factory. The better brains are in the mental power-plant.

Every business that is growing is at the same time creating new places for capable men. It cannot help but do so. This does not mean that new openings come every day and in groups. Not at all. They come only after hard work; it is the fellow who can stand the gaff of routine and still keep himself alive and alert who finally gets into direction. It is not sensational brilliance that one seeks in business, but sound, substantial dependability. Big enterprises of necessity move slowly and cautiously. The young man with ambition ought to take a long look ahead and leave an ample margin of time for things to happen.

* * * * *

A great many things are going to change. We shall learn to be masters rather than servants of Nature. With all our fancied skill we still depend largely on natural resources and think that they cannot be displaced. We dig coal and ore and cut down trees. We use the coal and the ore and they are gone; the trees cannot be replaced within a lifetime. We shall some day harness the heat that is all about us and no longer depend on coal—we may now create heat through electricity generated by water power. We shall improve on that method. As chemistry advances I feel quite certain that a method will be found to transform growing things into substances that will endure better than the metals—we have scarcely touched the uses of cotton. Better wood can be made than is grown. The spirit of true service will create for us. We have only each of us to do our parts sincerely.

* * * * *

Everything is possible ... "faith is the substance of things hoped for, the evidence of things not seen."



THE BOOK ENDS

INDEX

Absentees discharged, Accidents, safeguarding against; causes of Advancement, personal Advertisement, first, of Ford Motor Co. Agents, Agriculture, a primary function Ainsley, Charles Alexander, Henry, drives Ford car to top of Ben Nevis, 4,600 feet, in 1911 Antecedents, a man's, of no interest in hiring at Ford factory Assembly of a Ford car; first experiment in a moving assembly line, April 1, 1913; results of the experiment Automobile, public's first attitude toward Automobile business, bad methods of; in its beginnings Bankers play too great a part in business; in railroads Banking, Bedridden men at work, Benz car on exhibition at Macy's in 1885, Birds, Mr. Ford's fondness for Blind men can work, Bolshevism, Bonuses—See "Profit-Sharing" Borrowing money; what it would have meant to Ford Motor Co. in 1920 British Board of Agriculture, British Cabinet and Fordson tractors, Burroughs, John Business, monopoly and profiteering bad for; function of Buying for immediate needs only, Cadillac Company, Capital, Capitalist newspapers, Capitalists, Cash balance, large Charity, professional City life, "Classes" mostly fictional, Classification of work at Ford plants, Cleanliness of factory, Coal used in Ford plants from Ford mines, Coke ovens at River Rouge plant, Collier, Colonel D. C. Competition, Consumption varies according to price and quality, Convict labour, Cooper, Tom Cooperative farming, Cork, Ireland, Fordson tractor plant Corn, potential uses of Costs of production, records of; prices force down; high wages contribute to low Country, living in Courtney, F. S. Creative work, Creed, industrial, Mr. Ford's Cripples can work, Cross, John E. Dalby, Prof. W. E., Deaf and dumb men at work, Dearborn Independent, Dearborn plant, Democracy, Detroit Automobile Co., Detroit General Hospital, now Ford Hospital, Detroit, Toledo and Ironton Railway, purchased by Ford Motor Co., in March, 1921, Development, opportunity for, in U. S., Diamond Manufacturing Co. fire, Discipline at Ford plants, "Dividends, abolish, rather than lower wages," Dividends, small, Ford policy of, Doctors, Dollar, the fluctuating, Drudgery,

Eagle Boats, Economy, Edison, Thomas A., Educated man, an; definition of, Education, Mr. Ford's ideas on, Educational Department, Electricity generated at Ford plants, "Employees, all, are really partners," Employment Department, Equal, all men are not, Experience, lack of, no bar to employment, Experiments, no record of, kept at Ford factories, "Experts," no, at Ford plants,

Factory, Ford, growth of, Factory organization, function of, Failure, habit of, Farming, lack of knowledge in, no conflict between, and industry, future development in, Farming with tractors, Fear, Federal Reserve System, Fighting, a cause for immediate discharge, Finance, Financial crisis in 1921, how Ford Motor Co. met, Financial system at present inadequate, Firestone, Harvey S., Flat Rock plant, Floor space for workers, Flour-milling, Foodstuffs, potential uses of, Ford car— the first, No. 5,000,000, the second, introduction of, in England in 1903, about 5,000 parts in, sales and production—See "Sales" Ford, Henry— Born at Dearborn, Mich., July 30, 1863, mechanically inclined, leaves school at seventeen, becomes apprentice at Drydock Engine Works, watch repairer, works with local representative of Westinghouse Co. as expert in setting up and repairing road engines, builds a steam tractor in his workshop, reads of the "silent gas engine" in the World of Science, in 1887 builds one on the Otto four-cycle model, father gives him forty acres of timber land, marriage, in 1890 begins work on double-cylinder engine, leaves farm and works as engineer and machinist with the Detroit Electric Co., rents house in Detroit and sets up workshop in back yard, in 1892 completes first motor car, first road test in 1893, builds second motor car, quits job with Electric Co. August 15, 1899, and goes into automobile business, organization of Detroit Automobile Co., resigns from, in 1902, rents shop to continue experiments at 81 Park Place, Detroit, beats Alexander Winton in race, early reflections on business, in 1903 builds, with Tom Cooper, two cars, the "999" and the "Arrow" for speed, forms the Ford Motor Co., buys controlling share in 1906, builds "Model A," builds "Model B" and "Model C," makes a record in race over ice in the "Arrow," builds first real manufacturing plant, in May, 1908, assembles 311 cars in six workings days, in June, 1908, assembles one hundred cars in one day, in 1909, decides to manufacture only "Model T," painted black, buys sixty acres of land for plant at Highland Park, outside of Detroit, how he met the financial crises of 1921, buys Detroit, Toledo & Ironton Ry., March, 1921, "Ford doesn't use the Ford," Ford, Edsel, Ford Hospital, Ford Motor Co., organized 1903, Henry Ford buys controlling share in 1906, how it met financial crisis in 1921, thirty-five branches of, in U. S. "Ford, you can dissect it, but you cannot kill it," Fordson tractor, prices, genesis and development of, cost of farming with, 5,000 sent to England in 1917-18, Foreign trade,

Gas from coke ovens at River Rouge plant utilized, "Gold is not wealth," "Good feeling" in working not essential, though desirable, Government, the function of, Greaves, R. N., Greed vs. service, Greenhall, Gilbert, Grosse Point track,

"Habit conduces to a certain inertia," Highland Park plant, Hobbs, Robert W., Hospital, Ford, Hough, Judge, renders decision against Ford Motor Co. in Selden Patent suit, Hours of labour per day reduced from nine to eight in January, 1914, "Human, a great business is too big to be," Human element in business,

Ideas, old and new, Improvements in products, Interstate Commerce Commission, Inventory, cutting down, by improved freight service, Investment, interest on, not properly chargeable to operating expenses,

Jacobs, Edmund, "Jail, men in, ought to be able to support their families," Jewish question, studies in the, Jobs, menial, "John R. Street,"

Labour, the economic fundamental, and Capital, potential uses of, Labour leaders, Labour newspapers, Labour turnover, "Lawyers, like bankers, know absolutely nothing about business," Legislation, the function of, Licensed Association, "Life is not a location, but a journey," Light for working, Loss, taking a; in times of business depression,

Manchester, Eng., Ford plant at, strike at, Machinery, its place in life, Manufacture, a primary function, Medical Department, Mexico, Milner, Lord, Models— "A," "B," "C," "F," "K," "N," "R," "S," "T," changing, not a Ford policy,

Money, chasing, present system of, what it is worth, invested in a business not chargeable to it, fluctuating value of, is not wealth, Monopoly, bad for business, Monotonous work, Motion, waste, eliminating,

Northville, Mich., plant, combination farm and factory,

Oldfteld, Barney, Opportunity for young men of today, Organization, excess, and red tape, Overman, Henry, Otto engine, Overhead charge per car, cut from $146 to $93,

Parts, about 5,000, in a Ford car, Paternalism has no place in industry, "Peace Ship" Philanthropy, Physical incapacity not necessarily a hindrance to working, Physicians, Piquette plant, Poverty, Power-farming, Price policy, Mr. Ford's, Producer depends upon service, Production, principles of Ford plant, plan of, worked out carefully, (For production of Ford cars, see "Sales" and table of production on p. 145) Professional charity, Profiteering, bad for business, Profit-sharing, Property, the right of, Profit, small per article, large aggregate, Profits belong to planner, producer, and purchaser, Price raising, reducing, "Prices, If, of goods are above the incomes of the people, then get the prices down to the incomes," "Prices, unduly high, always a sign of unsound business," Prices of Ford touring cars since 1909, Prison laws, "Prisoners ought to be able to support their families,"

Railroads, active managers have ceased to manage, suffering from bankers and lawyers, folly of long hauls, Reactionaries, Red tape, "Refinancing," Reformers, Repetitive labour, "Rich, It is no longer a distinction to be," Right of property, River Rouge plant, Routine work, Royal Agricultural Society, Rumours in 1920 that Ford Motor Co. was in a bad financial condition, Russia, under Sovietism,

Safeguarding machines, "Sales depend upon wages," Sales of Ford cars in 1903-4, 1,708 cars, in 1904-5, 1,695 cars, in 1905-6, 1,599 cars, in 1906-7, 8,423 cars, in 1907-8, 6,398 cars, in 1908-9, 10,607 cars, in 1909-10, 18,664 cars, in 1910-11, 84,528 cars, see also table of production since 1909, Saturation, point of, Saving habit, Schools, trade, Henry Ford Trade School, Scottish Reliability Trials, test of Ford car in Scrap, utilization of, Seasonal unemployment, Selden, George B., Selden Patent, famous suit against Ford Motor Co., in 1909, Service, principles of, "the foundation of real business," "comes before profit," Simplicity, philosophy of, Social Department, Sorensen, Charles E., Standard Oil Co., Standardization, Statistics abolished in 1920, Steel, vanadium, Strelow's carpenter shop, Strike, the right to, Strikes, why, fail, Suggestions from employees, Surgeons' fees, Sweepings, saving, nets $6,000 a year,

Titles, no, to jobs at Ford factory, Tractor—See "Fordson" Trade, foreign, Trade schools, Henry Ford Trade School Training, little, required for jobs at Ford plants, Transportation, a primary function, Turnover of goods,

Union labour, Universal car, essential attributes of,

Vanadium steel, Ventilation of factory,

Wages, minimum of $6 a day at all Ford plants, are partnership distributions, fallacy of regulating, on basis of cost of, living, sales depend upon, minimum of $5 a day introduced in January, 1914, danger in rapidly raising, cutting, a slovenly way to meet business depression, high, contribute to low cost, abolish dividends rather than lower, War, opposition to, Ford industries in the, Waste, vs. service, eliminating, Weeks-McLean Bird Bill, Weight, excess, in an automobile, Welfare work—See "Social Department," "Medical Department," and "Educational Department." Winton, Alexander, Women, married, whose husbands have jobs, not employed at Ford plants, Work, its place in life, the right to

THE END

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